Appointments

Due to COVID-19 we only see patients at the surgery who are booked in by their GPs. 

Routine Appointments

You are able to make routine, or planned appointments with the practice by telephone (020 7923 1999) or in person. Reception are able to offer appointments up to 2 weeks in advance for non-urgent problems or review. Please register your mobile phone number with reception for an automatic appointment reminder one day before your appointment is due.

We try to ensure that you see the doctor of your choice, but this is not always possible and it may be necessary to see someone else.

Reception can be very busy in the morning so we would ask you to wait until after 10:00am for an appointment or query that is not urgent. This will help us to offer a good service to everyone.

You are also able to book appointments on line - please ask at reception for information on how to register for this service.

Other Appointments

For a problem that cannot wait for a routine appointment, or for a problem that has just arisen, we offer a GP Telephone Triage call-back service and a Direct Booking service

Please call reception between 8:00and 11:00am (usually Monday, Thursday & Friday) and a GP will call you back and discuss your symptoms with you. You may be asked to come in for an appointment or your problem may be dealt with over the telephone. Please remember to telephone between 8:00 and 11:00am.

On Tuesday and Wednesday we offer a Direct Booking service - you are able to book an  appointment without a GP calling back.

Emergencies

Please tell the receptionist if you have an emergency and they will advise you. When we are closed you should contact the NHS 111 service or telephone the Mildmay Medical Practice on 020 7923 1999 for instructions.

i:HUB Appointments

Evening & Weekend Appointments

There is access to GP and Nurse appointments in the evenings and at weekends via Islington i:HUB - on weekdays from 6.30pm to 8.00pm and on Saturday & Sunday from 8.00am to 8.00pm. Just phone the surgery number (020 7923 1999) any time between 8.00am and 8.00pm - 7 days a week - to ask for an appointment.

These appointments are not at our surgery but at one of three centres, the closest of which is Islington Central Medical Centre at Highbury Corner.

Extra Weekend Appointments for the basics

As part of a national extended hours' scheme, we are now offering additional appointments for the basics with a Health Care Assistant.

These clinics take place at Islington Central Medical Centre at Highbury Corner on a Sunday morning, from 8.00am to 1.00pm and are suitable for:

  • Wound dressings
  • B12 injections
  • NHS health checks
  • Ear irrigation (double appointment)
  • Suture & clip removal
  • Blood pressure checks
  • Diabetes part 1 reviews (double appointment)

Just phone the surgery number (020 7923 1999) any time between 8.00am and 8.00pm - 7 days a week - to book an appointment.

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Disabled Access

The Practice is fully accessible

Breastfeeding

Mothers are welcome to feed their babies whilst they are at the practice.  Please ask at Reception if you would like a private space.

Do you need an interpreter?

Please ask at reception

Languages Spoken: Turkish (Practice Manager)

Would you like a Chaperone?

Please enquire at reception

Home Visits

Patients are requested, where possible, to telephone between 9.00am and 11.00am if possible if a home visit is required that day.

We would request that, apart from the genuinely housebound, all other patients attend the surgery rather than request a home visit because of the extra time home visiting takes. On average four to five patients can be seen in surgery in the time it takes to do a single house call. In addition, the care that can be offered due to the lack of adequate lighting, examination facilities and equipment means that you may not receive as good a service as the doctor may be able to offer if you came to the surgery.

Please note that the doctor may telephone you rather than visit you if this is medically appropriate. Ultimately it is the doctors right to decide whether or not a visit is appropriate for a particular set of circumstances.

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Opening Times

Please select a site

Consulting Times

(Subject to change at short notice – please telephone the surgery for details)

 

Monday

Tuesday

Wednesday

Thursday

Friday

GP

AM & PM

AM & PM

AM & PM

AM & PM

AM & PM

Clinical Pharmacist        

AM & PM

AM & PM

AM & PM

AM & PM

AM & PM

Nurse

AM & PM

AM & PM

AM & PM

 AM & PM

AM

Please note that some of the times above are for administration or the running of specialist clinics, eg Child Immunisations.  All times and availability are subject to change at short notice. Please check with reception.

Please book an appointment with our nurse for the following - NHS Health Check, over 75 Health Check, smear, blood pressure check, travel advice & immunisations, asthma check, stop smoking advice, contraception & well woman advice, diabetic check, COPD check, flu jabs and other vaccinations.

Please book with our clinical pharmacist for medication review, management of long term conditions (eg asthma, diabetes, COPD), travel advice & immunisations, flu jabs and other vaccinations.